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Customer support agreements If you require any of the following: Preventive Maintenance agreement Total Maintenance and Repair contract Total Operation, Maintenance and Repair contract Guaranteed Cost of Operation and Availability agreement. Our commitment Allied have more than 100 qualified mechanical, electrical and marine engineers to support over 5,000 Machines and Generators in hundreds of locations through out the country. All service teams have fully equipped Vehicles and special Caterpillar tools to do the job and reduce customer down time. We offer total solutions to our customer and have fully equipped workshop facilities at Karachi, Lahore & Islamabad to deliver on our commitments.